Text reminders

To try and reduce the number of appointment wasted by non-attendance, if we have your mobile number and you agree to this, we’ll send confirmation of your appointment when you book this, by text message. We’ll also send you an appointment reminder the day before your appointment. 

If you no longer need or cannot attend the appointment you’ve booked, then please cancel it as soon as possible, so someone else can benefit instead.

We’ll also use text messages to invite you to vaccination sessions eg seasonal ‘flu jabs or if we need to contact you and have been unable to do so by landline. We’ll also keep you up-to-date with news from the surgery by sending you a copy of our quarterly newsletter “Surgery Snippets”.

We do not pass your number to any other agency unless they are directly involved in your healthcare.