Confidentiality

Everyone who works within the practice is duty bound to keep your information confidential.  We are registered with the Information Commissioner to process your data and our Practice Manager, Mrs Susan Allen is also our Caldicott Guardian, ensuring we uphold stringent standards in protecting the information we hold.

Your personal and health information is only shared with others who need to know, when –

  • We refer you to other healthcare agencies who are caring for you, eg District Nurses or to a local hospital for an out-patient appointment or as part of national screening programmes, eg cervical cytology or the diabetic retinopathy screening service
  • We have a statutory duty to protect others, eg in child protection or safeguarding cases or notifying some infectious diseases to Public Health England or where you have not opted out of this
  • You have asked us to do this, eg supply a report to a 3rd party: this will require your direct consent, or if we are responding to a request for information from the benefits agency

DATA SHARING

Over the last few years, there have been statutory changes requiring us to share some limited personal data automatically unless you have opted out of these national programmes.  You can find out more from the Health & Social Care Information Centre here.  Information about how you can opt out of these data sharing arrangements can be found in our leaflet here.

FREEDOM OF INFORMATION

Information about the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.